Applications are a lot like icebergs.
Users see the tip – or in the case of applications, the display layer – but not the massive, critical underpinnings below the surface; and in both cases, ignoring the invisible can be catastrophic.
In an Enterprise application today, just a few clicks and swipes can allow an employee to request vacation time, a manager to approve it, and the HR payroll system to take note of the PTO. These simple, efficient transaction application interfaces can make it easy for anyone outside of IT to forget all the complexities that prop it up behind the scenes – until the app crashes.
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